FAQ · Invoice Collection
What is day-three invoice follow-up and why does it work?
Day-three follow-up means placing the first collection call three days after an invoice's due date. This timing is chosen for two reasons: the invoice is still fresh in the debtor's mind (unlike 30-day-old reminders), and a short grace period has passed (unlike calling on the due date itself, which tends to feel aggressive). Most payment delays at day three are administrative — a check that needs signing, a payment portal that wasn't found, a due date that was forgotten. A single call at day three resolves the majority of overdue invoices before they become serious delinquencies. Syntharra triggers the day-three call automatically from your accounting data, with no manual scheduling required.
Related questions
- How long before an invoice is considered overdue?
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- Is it legal to use AI to collect invoices?
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