Question 1

Is this legal?

Accepted Answer

Every call opens with a required AI disclosure and call-recording notice under TCPA. We check federal and state Do Not Call lists before every attempt. Calls go out between 9 AM and 8 PM in the debtor’s local timezone only, never on weekends. Three attempts maximum per invoice, with at least three days between each one.

Question 2

Will my customer know it’s an AI?

Accepted Answer

Yes, on every call without exception. TCPA requires it, and we’d do it anyway. The opening line is always: “Hi, I’m an AI assistant calling on behalf of [Your Business].” There’s no way to turn that off.

Question 3

Can I customise what the agent says?

Accepted Answer

You don’t need to — and that’s intentional. Our agent is built on state-of-the-art conversational AI, designed for invoice recovery. It handles tone, pacing, and objection routing automatically. Handing you a blank script would make your results worse. Connect your books and let it work.

Question 4

Which accounting software do you support?

Accepted Answer

QuickBooks Online, Xero, FreshBooks, Jobber, Square, and Zoho Books. Each connects in one click via OAuth. If yours isn’t on the list, join the waitlist and we’ll prioritise it.

Question 5

What if a customer gets angry or disputes an invoice?

Accepted Answer

The agent hands off immediately. You get a notification, the call is logged, and that customer won’t be called again. If they dispute the amount, the agent doesn’t push back — it marks the invoice as disputed in your dashboard and stops all further contact on it.

Question 6

What about a customer on a payment plan?

Accepted Answer

Mark the invoice ‘do not call’ from your dashboard and we won’t touch it. You can exclude individual invoices, whole customers, or entire groups. If you’ve already arranged a payment plan outside Syntharra, just flag the invoice.

Question 7

What if a customer has already paid?

Accepted Answer

We pull your invoice data from your accounting software several times a day. If an invoice is marked paid before a call goes out, the call is dropped from the queue. If a payment lands after a call is already in progress, the next scheduler check will see it and won’t dial again.

Question 8

Can I review what the AI says?

Accepted Answer

Every call is recorded. You can listen to any of them in your dashboard, read the transcript, and see how it resolved — paid, promised to pay, disputed, or escalated to you. Nothing is hidden.

Question 9

Where does the money go?

Accepted Answer

Into your Stripe account. We never hold it. When a debtor pays, Stripe routes 90% to you and 10% to us automatically. No monthly fee — we take 10% only when we recover.

Question 10

What if I want to cancel?

Accepted Answer

Disconnect your accounting software from Settings. One click, done. No notice period, no exit fee. You keep everything we recovered before you left.

Question 11

Do you store credit card numbers?

Accepted Answer

No. Stripe handles all card data. We never see it. Payment happens entirely inside Stripe’s infrastructure.

Overdue invoices, paid.
By AI. While you sleep.

Three steps from overdue to paid.

Connect your
books.

Ara makes
the call.

Cash hits
your Stripe.

Three steps from overdue to paid.

Connect your
books.

Ara makes
the call.

Cash hits
your Stripe.

Solutions for every industry.

Recovering revenue for the trades.

Recovering revenue for professional services.

Recovering revenue for healthcare.

Recovering revenue for auto & mechanical.

Solutions for every industry.

Recovering revenue for the trades.

Recovering revenue for professional services.

Recovering revenue for healthcare.

Recovering revenue for auto & mechanical.

Every dollar, accounted for.

Every payment on the world's most trusted rails.

Pay nothing. Until we pay you.

The things you're actually wondering about.

Try it on one invoice.
Risk. Free.

Overdue invoices, paid.By AI. While you sleep.

Three steps from overdue to paid.

Connect yourbooks.

Ara makesthe call.

Cash hitsyour Stripe.

Three steps from overdue to paid.

Connect yourbooks.

Ara makesthe call.

Cash hitsyour Stripe.

Solutions for every industry.

Recovering revenue for the trades.

Recovering revenue for professional services.

Recovering revenue for healthcare.

Recovering revenue for auto & mechanical.

Solutions for every industry.

Recovering revenue for the trades.

Recovering revenue for professional services.

Recovering revenue for healthcare.

Recovering revenue for auto & mechanical.

Every dollar, accounted for.

Every payment on the world's most trusted rails.

Pay nothing. Until we pay you.

The things you're actually wondering about.

Try it on one invoice.Risk. Free.

Overdue invoices, paid.
By AI. While you sleep.

Connect your
books.

Ara makes
the call.

Cash hits
your Stripe.

Connect your
books.

Ara makes
the call.

Cash hits
your Stripe.

Try it on one invoice.
Risk. Free.