Invoice collection · dental practices
AI invoice collection for dental practices
Patient balances after insurance adjustments are where dental AR stalls. Syntharra calls every unpaid balance three days past due, references only the invoice number, and charges 10% of what gets recovered.
Dental practices send statements, hope for the best, and spend front-desk bandwidth on calls that produce inconsistent results. The problem is not patient goodwill — most patients intend to pay. The problem is inertia: a balance under a few hundred dollars does not feel urgent until someone calls about it. Syntharra makes that call at day three, inside the TCPA call window, with required AI and recording disclosures. The agent references only the invoice number and the outstanding amount — minimum-necessary content under HIPAA guidance for payment-related communication. Payment goes through Stripe Connect. Disputes route to your front desk for a human follow-up. You pay 10% of what gets recovered.
How it works for dental practices
Minimum-necessary disclosure on every call
The agent references only the invoice number and outstanding amount. No clinical content, no procedure reference, no provider name. That is the HIPAA minimum-necessary floor for payment-related communication.
Day-3 follow-up before the balance goes cold
Patients who forget a small balance stay forgotten for months if no one calls. Syntharra calls at day three, when the balance is still top of mind and the conversation is easy.
Connects to QuickBooks Online
If your practice bills through QuickBooks, Syntharra reads invoice status and patient contact information with read-only access. One OAuth handshake, no changes to your workflow.
10% success fee on recovery only
No monthly charge. 10% of the amount recovered on each invoice. If the balance does not clear, you pay nothing.
Frequently asked questions
Is AI calling HIPAA-compliant for dental patient balances?
The agent references only the invoice number and outstanding amount — no clinical information, no procedure reference, no provider name. That is the HIPAA minimum-necessary disclosure floor for payment-related communication. Call transcripts are stored with the same access controls as your billing system.
Will patients be upset by an AI calling about their bill?
Most patients who have a small overdue balance simply forgot it. A short, polite call that lets them pay in under two minutes is typically received as helpful. Patients who raise a dispute get routed immediately to your front desk for a human conversation.
Can we exclude patients still in active treatment?
Yes. Per-patient exclusions live in your dashboard. Patients mid-orthodontic case, mid-implant protocol, or in any other ongoing treatment can be blanket-excluded while patients with closed balances are called normally.
How much does Syntharra cost for dental practices?
10% of the amount recovered on each invoice. No monthly fee, no setup cost, no per-call charge. If a balance does not resolve, you pay nothing.
Related reading
- /compliance — how Syntharra enforces TCPA, call-window rules, and AI disclosure in code
- AI invoice collection — overview of how the AI voice agent works
- Automated invoice collection — the day-by-day follow-up sequence
- Integrations — QuickBooks, Xero, FreshBooks, Square, Zoho Books, Jobber
- State collection laws — state-specific call rules applied automatically by billing address
- AI invoice collection for dental practices — in-depth guide to invoice collection for dental practices
Connect your accounting software and stop chasing invoices
QuickBooks Online, Xero, FreshBooks, Square, Zoho Books, and Jobber all connect in under a minute. Syntharra monitors your aging report and handles every follow-up call automatically.
Connect your books