FAQ · Invoice Collection
What is the best way to follow up on unpaid invoices?
The highest-recovery sequence combines an automated email reminder on day one past due, a first-party voice call on day three, and a second email on day seven if the call goes unanswered. Voice calls recover significantly more than email alone because they create a real-time conversation where the debtor can explain issues, commit to a payment date, or be routed to a payment link immediately. The call must open with an AI disclosure if automated, reference the specific invoice number and amount, and offer a clear next step. Syntharra runs this sequence automatically by reading your accounting software's aging report, so no manual follow-up is needed.
Related questions
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