Invoice collection · SaaS companies
Invoice collection for B2B SaaS companies
Stripe dunning works on consumer cards. It does not work on enterprise invoices stuck in a procurement approval queue. Syntharra calls the AP contact three days after the due date and charges 10% of what gets recovered.
B2B SaaS finance teams often discover a large enterprise invoice is 45 days past due because an AP coordinator at the customer forgot to approve a purchase order. Dunning emails land in a shared inbox. Stripe retries a card that was never attached. The invoice ages while the revenue sits on the books but not in the account. Syntharra makes a short voice call to the named AP contact on the invoice, asks for a payment date or immediate payment, and logs the outcome. Enterprise procurement complexity — vendor codes, PO requirements, pending approvals — routes back to your CS or finance team with context. The fee is 10% of what gets recovered.
How it works for SaaS companies
Reaches AP contacts that dunning emails miss
Dunning emails go to a shared inbox and die. A short voice call to the named AP contact on the invoice gets a yes or a routing answer inside a day.
Surfaces procurement delays early
Enterprise invoices stuck on a PO approval or vendor-code issue are identified in the first call, not at day 60 when someone notices the cash forecast is off.
Flagship accounts excluded on demand
Per-customer exclusions live in your dashboard. Enterprise logos mid-QBR, strategic accounts in upsell conversations, and any customer handled by a named CSM can be blanket-excluded.
10% on recovery, nothing on failure
No monthly subscription. 10% success fee on recovered invoices only. Invoices that stay stuck after the call cost nothing.
Frequently asked questions
Does Syntharra replace Stripe dunning for SaaS?
No — it covers the gap Stripe cannot reach. Stripe handles failed-card dunning on subscription billing. Syntharra handles net-term invoiced B2B customers who need a voice nudge to push an invoice through their own AP system.
Can the agent handle enterprise procurement?
Yes, for the part that matters: finding the right human and asking for a payment date or status. Procurement questions about contract language, vendor onboarding, or compliance reviews route back to your CS or finance team.
What if a customer claims they never received the invoice?
The agent logs the response and surfaces the file in your daily summary for a human to resend the invoice with a direct payment link. The AI does not attempt to resend or re-route the invoice itself.
How much does Syntharra cost for SaaS companies?
10% of the amount recovered on each invoice. No monthly fee, no per-call charge, no setup cost. The fee only applies on invoices that are actually collected.
Related reading
- /compliance — how Syntharra enforces TCPA, call-window rules, and AI disclosure in code
- AI invoice collection — overview of how the AI voice agent works
- Automated invoice collection — the day-by-day follow-up sequence
- Integrations — QuickBooks, Xero, FreshBooks, Square, Zoho Books, Jobber
- State collection laws — state-specific call rules applied automatically by billing address
- Invoice collection for B2B SaaS companies — in-depth guide to invoice collection for SaaS companies
Connect your accounting software and stop chasing invoices
QuickBooks Online, Xero, FreshBooks, Square, Zoho Books, and Jobber all connect in under a minute. Syntharra monitors your aging report and handles every follow-up call automatically.
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