Glossary
What is a payment link and how does it work for invoices?
A payment link is a short URL that takes a customer directly to a hosted payment page where they can pay an invoice with a card, ACH, or other method in one or two clicks.
A payment link is a URL that points to a hosted payment page, usually generated by a payment processor like Stripe, Square, or your accounting software's built-in payments. The customer clicks the link, lands on a checkout page with the invoice amount pre-filled, enters or selects a payment method, and submits. The friction is minimal — usually two or three clicks total.
Payment links exist because the alternative is much worse for collection rates. Asking a customer to log into a banking app, set up a new payee, type the amount, type the reference number, and confirm is six steps where any one step can stall the payment for days or weeks. A payment link compresses that to one click. The recovery-rate impact is real — invoices with embedded payment links tend to be paid 5-15 days faster on average than invoices that require manual payment setup.
From a security standpoint, payment links are safer than asking customers to wire funds or send card numbers via email. The transaction happens entirely inside the payment processor's PCI-compliant infrastructure; the merchant never handles the card data. From an accounting standpoint, payments made through a link auto-reconcile against the originating invoice in most modern accounting platforms.
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