$41,400 recovered in 11 days
Mira Plumbing, suburban Chicago
The problem
Owner-operator running 2 vans. 23 invoices totaling $48,200 were 30 to 90 days past due. He was calling customers himself, reaching voicemail 70% of the time, and writing off the calls as wasted afternoons.
What happened
Connected QuickBooks on a Wednesday afternoon. Syntharra started calling Thursday morning. 19 of the first calls were answered on the first attempt. The conversations were short: most customers confirmed they'd pay, and most did.
Results
$41,400 recovered in 11 days. The remaining 4 invoices involved disputed amounts and were escalated to the owner for a direct conversation. He paid a 10% fee on what was recovered.
Invoices worked
23
Recovered
$41,400
Days to close
11
Fee paid (10%)
$4,140
Net to business
$37,260
Disputed (human review)
4